Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care.

The survey helps you and your organization in two ways:

1) A well-designed and distributed survey can help you discover hidden issues or gems in your organization's care system.

2) It can also provide useful insights on whether you are meeting patients' and pet owners' expectations.

What is the ideal number of questions in a survey?

Surveys that are short, to the point, and as clear as possible will result in higher and more accurate response rates. The length of your survey should be short enough that it takes the average user 5 minutes or less to complete. This can be achieved with about 10 questions or less, usually.